Privacy statement
CoolHen.com recognizes that
respecting user privacy over the Internet is of
utmost importance. This privacy statement is
designed to provide information about the
privacy and data collection practices for the
site:
CoolHen.com.
The Site is operated by
CoolHen.
If you have questions or concerns regarding
this statement, you should first contact our
site coordinator at
webmaster@coolhen.co.uk
or by postal mail to:
CoolHen
swabey road
Langley
sl3 8nr
Identifying Information. In general,
you can visit the Site without telling us who
you are or providing any information about
yourself. In some areas of the Site, we ask you
to provide information that will enable us to
process an order, offer services that require
registration, assist you with technical support
issues or to follow up with you. Generally,
CoolHen.com
requests identifying information when you:
- Register on any of our web sites.
- Place an order.
- Provide feedback to an online survey or
tell us about an idea or suggestion.
- Participate in a rebate program,
contest, or other promotional offer.
- Request a
SPECIAL SERVICE
Request information or files from
technical support or customer service.
In these instances,
CoolHen.com
will ask for your name, address,
e-mail address, phone number and other
appropriate information needed to provide you
with these services. In all instances, if you
receive a newsletter or other mailing from us,
you will always be able to "unsubscribe" to
these mailings at any time.
What
CoolHen.com
Will Do With Your Information.
If you choose to give us personal information
for any of the purposes above, this information
is retained by
CoolHen.com and will only be used by
CoolHen.com
to support your customer relationship
with us. We will not add you to a mailing list,
or newsletter without your registration for this
service. We will only contact you if further
information is required from you to complete a
service.
What Others May Do With Your Information.
CoolHen.com
does not share, rent, or sell any
personally identifying information provided
through our Site (such as your name or email
address) to any outside organization for use in
its marketing or solicitations. From time to
time
CoolHen.com may use agents or contractors who
will have access to your personal information to
perform services for CoolHen.com
(such as
DATABASE MAINTENANCE,
FURTHER EXAMPLES),
however, they are required by us to keep the
information confidential and may not use it for
any purpose other than to carry out the services
for
CoolHen.com. In
addition, CoolHen.com may also share
aggregate information about its customers and
its web site visitors to advertisers, business
partners, and other third parties. For example,
we might share that our users are x percent PCs
users and y percent Macintosh users. None of
this information, however, will contain
personal, identifying information about our
users.
CoolHen.com
On-line
Store. The
CoolHen.com
On-line Store is designed to give you
options concerning the privacy of your
identifying information. If you choose, you can
set up an account. This will allow you to have a
customized order page for express ordering and
to view your purchasing history. To protect your
privacy, we have designed the Sites to include
certain steps to verify your identity before
granting you access or enabling you to make
corrections in an account. You will always have
access to this account information and can view
it, update it or correct it at any time. To
access your information, you will need to use a
password.
When purchasing products through the our web
site, the order form will also ask you to
provide a daytime telephone number. However, the
telephone number is only used to quickly resolve
questions relative to an order, such as to
clarify customer email addresses that are
inactive, or entered incorrectly.
Third Party Links.
CoolHen.comdoes provide links to other sites.
Other Internet sites and services have separate
privacy and data collection practices. Once you
leave
www.coolhen.com,
CoolHen.com
cannot control,
and has no responsibility for, the privacy
policies or data collection activities at
another site.
Cookies. At times, we will use a
feature on your web browser to send your
computer a "cookie". We do not use cookies to
retrieve any personal information from your
computer. We only use cookies to learn ways to
enhance our Sites, and to give you better, more
personalized service while in our web site. You
can reset your browser to refuse all cookies or
indicate when a cookie is sent. However, some
functions of the Sites will not function if you
refuse cookies. These areas of our web site will
have information posted about cookies, and when
a cookie will be uploaded to your computer.
Children's Privacy Protection.
CoolHen.com is sensitive to the heightened need
to protect the privacy of children under the age
of 13. The vast majority of the material on our
web site is not intended for children and is not
targeted to children under the age of 13. We do
not knowingly collect data from children and, if
we learn that we have received personal data
from a child, we will remove this information
from our database.
Changes to this Policy.
CoolHen.com
may from time to time revise its
privacy policy. You should therefore
periodically visit this page, so you are aware
of any such revisions. We will not, however, use
your existing information in a manner not
previously disclosed. You will be advised and
have the opportunity to opt out of any new use
of your information.
Contacting Us. If you have any
questions about our privacy policy and/or the
practices of our web site, you can write to:
CoolHen
Swabey Road
Langley
sl3 8nr
TEL
01753 273932
Credit Card Security.
We know customers are concerned about credit
card security. We use one of the worlds largest
funds transfer agencies -
Worldpay.
If you choose to use Worldpay your personal
credit card information will not
be given to
.CoolHen.com |
