Frequently Asked Questions

How do I ... ?
Can I Send ... ?
How do I... ?
Tax ... ?
Is it safe ... ?
My question ... ?

How do I Order... ?

Making a purchase could not be easier

Click on the 'Add to Cart' button for any items that you wish to buy. This will place the items into your shopping cart and you will get a screen that says CONFIRM; CHECKOUT; CANCEL. click on CONFIRM and it will take you back to the You can view, amend and remove the contents of your cart at any time by clicking on 'View Cart'. Once you have bought all the items you require, click on "Checkout". enter your details and credit card information.

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Can I send my order by post

Some people like to send personal checks by mail. This is fine and we do accept checks

it will take an extra 5 days to allow the cheque to clear.

Please make your checks payable to CoolHen

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How do I know whether you have a product in stock?

We do our very best to show only products that are in stock on this site. Sometimes, however, popular products do go out of stock and there is a short time lapse before we can update the site In this case, when you try to put the product in your basket, you will receive an 'out of stock' message.

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Tax Charges ?

All products are priced in pounds sterling and include UK VAT at the prevailing rate.

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Is my credit card safe here? What about my information safe?

This is a very big worry but please rest assured that all your details are safe. First of all we we do not give information to third parties. Secondly we use WorldPay which are very safe and highly secure payment servers.

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My question is not answered here. How do I contact you?

support@coolhen.com

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Ventilators Mini Bars Links Heki Roof Lights Mini Bar Design Portable Dishwashers Accessories Brochures

Can I send my order by post

Tax Charges ?

Is my credit card safe here? What about my information safe?

This is a very big worry but please rest assured that all your details are safe. First of all we we do not give information to third parties. Secondly we use WorldPay which are very safe and highly secure payment servers.

My question is not answered here. How do I contact you?

Copyright © 2003-2007 [CoolHen]. All rights reserved. Revised: 02/03/07.

Copyright © 2003-2007 [CoolHen]. All rights reserved.
Revised: 02/03/07.