We're Here For You

We take our customer care very seriously. While our aim is to make our website easy to understand, and navigate we know there are times when you may need a bit of assistance.

We have provided a number of ways for our Customer Care team to help you:

Email
Online Form
Telephone
Fax
Snail Mail

Email:

For product information or assistance:
product@coolhen.com

For service inquiries or assistance:
service@coolhen.com

For customer support or assistance:
support@coolhen.com

We will respond to you within 24 hours, during regular business hours. All email correspondence is completely confidential. CoolHen.com customers may also use our support center to contact a service representative during regular business hours:

Online Form:

Please send any specific information about your request so we can direct it to the appropriate people:

Telephone:

Need to contact us?
Well, you’ve come to the right place! CoolHen.com is an Internet retailer and a business whose main way of communicating with its customers is via e-mail.

Note that if your question doesn't appear Fill in the form with the necessary information and click the 'submit' button. This will email your enquiry to our Customer Services team, who will respond to you as soon as they can

01753 273932
Monday to Friday 10:00am to 2:00 pm (GMT)

Saturdays, Sundays and bank holidays please leave a message. A customer representative will contact you within 24 hours of the first business day.

FAX:

01753 273932

Snail Mail:

Send your inquiries to:

CoolHen.com
Attention: Customer Care Center
swabey road
langley slough
sl38nr