. . . all about COOLHEN.COM

• What's CoolHen.co.uk all about?
• What do we do?
• Who ARE we anyway?
• Who is this website aimed at?
• What can you do on CoolHen.com
• Who answers the phone?
• Enough ALREADY, I just wanted to contact you!

What's CoolHen.com all about?

 CoolHen.com is all about providing solutions for your cooling needs. If you want a great coolers, we have it. If you want help, we offer it.  If you need to talk to a real person and get real answers, we actually pick up the phone when it rings!

We have taken our years of experience, both in the retail world and in the customer service industry, and we have merged them into a business which is uniquely human in this impersonal world of the internet.

I started  CoolHen.com as a one man operation, feeling it was time to put my business savvy, and customer service experience  to use - time to start my own company. When your hobby takes off, and earns more than your real job, the decision becomes a no-brainer. And so, I made the leap. After the first year of solo flight, and a year of drafting a business plan (which can be very tricky to do in the changing world of the Internet),  CoolHen.co.uk was formed and we launched our new business plan into action.

In this world of automated email responses and endless voice mail loops, one of the goals on which we all agree is our desire to keep the company human.

We believe the telephone will never be replaced by the Internet, nor will a PDF document answer all your questions.  We offer ourselves in your times of need. You can always call us directly. We'll be happy to answer your questions.

Please note that we do provide a HUGE amount of information on our website; so please look there first because, at our prices, we can't afford to spend too much time answering questions that are already dealt with on our FAQ page, and we will gently point you in the right direction if your questions have already been answered somewhere on our site.

  That was very delicately put.

What can you do on CoolHen.com

• purchase an excellent product, at a great price

• ask for help when you get stuck

•  specifically for you (check out our great prices !)

• the world's best online shop 

Who answers the phone?

are decated sale team

Enough ALREADY, I just wanted to contact you!

We do have a contact page.